Legal process reform: experiments beat roundtables
Following my recent pieces on disclosure reform in English law - Groundhog Day?, Defeat into Victory and Cultural microcosm - I've belatedly seen a really great piece by Margaret Hagan a couple of months ago, summarising the big takeaways from a Stanford law and design event.
A crucial point made there in the context of court system reform is:
"We can learn more from well-planned, user-centered experiments than roundtables and write-ups with very smart people."
There is a lot more great stuff in the article as well but I just wanted to highlight the above sentence because I think truly grasping and implementing it could make all the difference.